I am in agreement with the conclusion “they will stay as long as the community that supports its development and enhancement will continue to innovate and supportive”.
There are two major factors for OSS to be 100% successful. Firstly, a prompt IT support and secondly, businesses managing it well. OpenLogic (2013) states “One of the biggest advantages of OSS is that as long as you have someone with the know-how, you can completely customize the software to your needs. Because of the monies saved on licensing fees, using OSS is beneficial even if you don’t do any customization; however, if you do customize, you’ll need someone on hand who knows how to use open source software. In addition, most proprietary software includes free tech support from the company, while OSS companies charge for those services. But this fee is countered by the fact that the code is open source, making it easier for your IT team to learn how to use it. Another reason that people think they need too much support while using OSS is that this type of software has a reputation for being relatively inaccessible to the average user. Unlike proprietary software, which is tested extensively for user-friendliness, OSS software is often written by and for computer professionals. Choosing your software wisely helps eliminate this potential issue”.
How do you think the community supporting OSS would be able to overcome this difficulty in future?
References:
OpenLogic. (2013) What’s keeping you from using open source software?. Available at: https://opensource.com/business/13/12/using-open-source-software (Accessed: 30 April 2017)
